How Can We Help You?

Our support team is available 24/7 to assist you

Live Chat

Live Chat

Get instant help from our support agents. Average response time: 30 seconds

Help Center

Help Center

Browse our comprehensive FAQ section for quick answers to common questions

Guides

Game Guides

Learn how to play our games with detailed tutorials and strategy guides

Frequently Asked Questions

Find answers to the most common questions

Account & Registration

How do I create an account?

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Creating an account is simple! Click the "Sign Up" button, fill in your details including name, phone number, and password. Verify your phone number via SMS code, and you're ready to start playing!

What documents do I need to verify my account?

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For account verification, you'll need a valid government-issued ID (CNIC, passport, or driver's license) and proof of address. This helps us ensure account security and comply with regulations.

Can I have multiple accounts?

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No, each player is allowed only one account. Multiple accounts may result in suspension and forfeiture of funds. If you have issues accessing your account, please contact support.

Deposits & Payments

What payment methods are accepted?

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We accept JazzCash, Easypaisa, bank transfers, and major credit/debit cards. All payment methods are secure and encrypted for your safety.

What is the minimum deposit amount?

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The minimum deposit amount is PKR 500. This allows players of all budgets to enjoy our games and bonuses.

Are deposits instant?

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Yes! Deposits via JazzCash and Easypaisa are instant. Bank transfers may take 1-2 hours depending on your bank's processing time.

Withdrawals

How long do withdrawals take?

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Most withdrawals are processed within 24 hours. JazzCash and Easypaisa withdrawals are typically instant, while bank transfers may take 1-3 business days.

What is the minimum withdrawal amount?

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The minimum withdrawal amount is PKR 1,000. There is no maximum limit, but large withdrawals may require additional verification.

Are there any withdrawal fees?

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K6club does not charge any withdrawal fees. However, your payment provider may apply their own transaction fees.

Games & Bonuses

Are the games fair?

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Absolutely! All our games use certified Random Number Generators (RNG) to ensure completely fair and random outcomes. We are regularly audited for fairness.

How do I claim bonuses?

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Most bonuses are automatically credited to your account. For special promotions, you may need to enter a bonus code or opt-in through the Rewards page.

What are wagering requirements?

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Wagering requirements specify how many times you must play through a bonus before you can withdraw winnings. For example, a 10x requirement on a PKR 1,000 bonus means you must wager PKR 10,000.